HVAC PREVENTATIVE MAINTENANCE CONTRACTS Q’S AND A’S
How can a Preventative Maintenance Program protect your buildings’ mechanical investment? Perhaps you are looking to make a change with your current HVAC vendor? Or are you looking for a Preventative Maintenance Program for the first time? Your buildings’ mechanical systems are an integral part of keeping your facility comfortable and clean.
You have HVAC Preventative Maintenance questions, and we have answers!
Here are some of the most often asked questions regarding a Preventative Maintenance program:
- WHAT DOES A HVAC PREVENTATIVE MAINTENANCE CONTRACT TYPICALLY COVER?
A typical HVAC Preventative Maintenance Contract will cover the labor and materials to maintain the equipment at your facility. This could include items such as system inspection, filter changes, belt changes, coil cleaning, and additional tasks that can help prevent equipment downtime.
- HOW OFTEN ARE MAINTENANCE INSPECTIONS COMPLETED?
Maintenance inspection visits are customizable based on the facility’s needs. Typical schedules include monthly, bi-monthly, quarterly, trimester, semi-annual, and annually.
- WHAT TYPE OF PREVENTATIVE MAINTENANCE PROGRAM IS RIGHT FOR MY FACILITY?
The three most common Preventative Maintenance Programs you will encounter are:
Filter Only Service – Filters at your facility are changed by a technician as scheduled. This is ideal for facilities that do not have a heavy demand for their mechanical systems and do not have an individual responsible for maintenance.
Preventative Maintenance – This is the most utilized program option. This would include materials and labor for filter changes, belt changes, system diagnosis, and coil cleaning.
Full Coverage – This is the ultimate insurance policy for your mechanical systems. This could include all labor, materials, parts, and items mentioned in the Preventative Maintenance item above and labor and material for emergency service calls.
These Maintenance Programs listed above can be tailored to fit the needs of your facility.
- WHAT IS THE LENGTH OF A PREVENTATIVE MAINTENANCE CONTRACT?
The typical term length is 1 year. However, if you are looking to manage expenses over a longer period, options for a 2- or 3-year contract can be offered. If you are confident about the vendor’s services, a multi-year contract can save you money and give you peace of mind knowing you can reliably budget your HVAC service costs.
- WHEN WILL I BE ASKED TO PAY?
Typically, payments are made after each maintenance visit is completed. However, options to pay at different intervals for budgeting purposes can be accommodated.
- WHAT ARE SOME OF THE ADDITIONAL BENEFITS OF HAVING A HVAC PREVENTATIVE MAINTENANCE CONTRACT WITH HARDY SERVICES?
Priority service! All our maintenance customers, no matter the program, have priority service. This includes access to our HVAC, Plumbing, and Controls departments at adjusted Preventative Maintenance Customer rates.
Equipment condition reports. Depending on the maintenance program you select, equipment assessments, equipment life expectancy, and budgetary replacement costs can be provided.
24-hour Support! All of our services are available to our Preventative Maintenance Customers 24 hours a day, 7 days a week. Our entire team of HVAC Technicians, Plumbers, Controls Technicians, and Management team are here to support your facility!
KEEP HARDY SERVICES IN MIND FOR ANY HVAC, PLUMBING AND BUILDING AUTOMATION NEEDS!